The importance of stating the obvious

Writing documentation and other supporting content can be hard, especially for plugins. Why? There are many levels of user; developers, web ‘assemblers‘ and DIY-ers, all of whom will need to understand your content. You may think you’ve covered everything, but things that are obvious to you may be well beyond what some users can grasp.Continue reading “The importance of stating the obvious”

SupportPress has landed – a sweet support desk theme

Good news folks. SupportPress (created by myself and James Koster) is ready to download. It’s our second application style theme built in collaboration with WooThemes and I’m really excited to say that its finally available. The theme provides you with a completely self-hosted help desk and knowledgebase solution, all built upon the WordPress core. It functions similarly to popularContinue reading “SupportPress has landed – a sweet support desk theme”